Who is responsible for personal data?

European Psychosynthesis Association (EPA) is responsible for the processing of personal data on this and other websites operated by EPA.

Contact Information:  info@psychosynthesis-europe.com

What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide to us in any other way. Additionally, we collect the IP address used to connect your computer to the Internet; login details; email address; passwords you enter on the site; computer and connection information; and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment information (including credit card details), comments, feedback, product reviews, recommendations, and personal profiles.

How do we collect information?

When you complete a transaction on our website, as part of the process, we collect personal information you provide to us, such as your name, address, and email address. Your personal information will only be used for the specific purposes outlined above.

Why do we collect personal information?

We collect such non-personal and personal information for the following purposes:

1. To provide and operate the services;

2. To offer ongoing customer support and technical assistance to our users;

3. To contact our visitors and users with general or personalized service and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.

How do we store, use, and share our visitors' personal information?

We use the Hubspot platform. Hubspot provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Hubspot’s data storage, databases, and general Hubspot applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Hubspot.com and used by our company comply with the standards set by PCI-DSS, which is managed by the PCI Security Standards Council – a joint effort by brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we use cookies and other tracking tools on our Hubspot website?

Cookies are small pieces of data stored on your computer or mobile device when you visit a webpage, which can later be retrieved by the webpage. Cookies are used to facilitate the use of a website by remembering your preferences and settings and to develop the site and analyze your behavior. Some features will not work without cookies. Click here to see which cookies are stored on the visitor’s computer.

The Hubspot platform uses cookies for essential reasons, such as:

1. To provide a good experience for visitors and customers.

2. To identify registered members (users who have signed up on our website).

3. To monitor and analyze the performance, operation, and effectiveness of the Hubspot platform.

4. To ensure the Hubspot platform is secure to use.

Third-Party Services

We use third-party services, such as Google Analytics or other applications offered through Hubspot Market, which place cookies or use other tracking technologies through Hubspot services. These third parties may have their own policies regarding how they collect and store information. Since these are external services, such practices are not covered by Hubspot’s privacy policy.

Privacy Policy Updates

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after being published on the website. If we make significant changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances we use it.

How can you, as a website visitor, withdraw your consent?

If you no longer want us to process your data, access it, or make changes, please contact us here.